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Customer Reviews

Based on 615 reviews
95%
(586)
3%
(21)
1%
(4)
0%
(2)
0%
(2)
Beautiful bangle

Shipping was really fast and packed really well. My bangle was just as described and much more beautiful in person. I also appreciate all of the interesting and informative information on the website. I will be a returning customer!

Golden Petal Jade Bracelet

It is such a sweet and stunning bracelet 🐦

Jade ring

Very happy with my purchase. Fast delivery and very nice item

Great Pendant, but the gold chain can be better

The pendant is very cute; my partner and I really like it. However, the gold chain is a little unreliable. There were several cases where it almost fell off, even though my partner is not into sports or heavy activities. The connecting joint from the chain to the pendant is also pretty weak.

Thank you for your feedback! We’re so glad to hear that you and your partner like the pendant. We sincerely apologise for the issues you've encountered with the gold chain and the connecting joint. This is certainly not the experience we want for our customers, and we truly appreciate you bringing it to our attention. We’ll be looking into this to ensure the quality meets the high standards we set for all our jade pendants. We will also contact you shorly via email to get that gold chain repaired for you should you wish to.

absolutely stunning

The bangle was too big however absolutely stunning and amazing quality. Cannot return as way past return time so will have to sell :(
I will buy another that fits

Beautiful

I absolutely love my jade bangle, and am obsessed with the colour. I couldn't be happier with how fast and smooth the transaction was, how quickly it turned up and how beautifully presented the bangles are. Will definitely recommend and return to May's Gems.

Excellent Jade Bangle!

It’s my first piece from Mays Gems and I love it!

Lavender & green jadeite bangle

I just love my lavender & green jadeite bangle, it's one of my most treasured piece of jadeite!! And thankyou May's gem for letting me provide this review!!

vivid and cute

The jade bamboo pendent is another item from MAYS jade which above and beyond my expectations. The website describes the colour as "dark" green, however, the colour is so vivid and lively. I am very happy about this purchase.

Pale Green Jadeite Jade Bead Bracelet

I love my bracelet, pretty, reasonably priced and delivered super quick. This is my sixth item from Mays Gem. Mays Gem is a trustworthy company and efficient in it's services. Keep it up! :) Lyna

Fabulous bracelet

Love the bracelet. It brings me luck every time I wear it.

Good product

I am very happy with this purchase, of a high quality product that is very nicely done. Packaging is also very nice.

Lavender Jadeite Bangle

It’s such a beautiful piece 🥰. And the customer service was very helpful and prompt with response to my questions regarding my purchase.

Christmas presents

Wife loves her jade bracelets ….nice and easy site to use for returning customers for size verification..

Pure joy!

I've never taken off my jade bangle since purchasing and receiving it. It's now apart of me, I love it!

Gorgeous pendant

I love my monkey pendant. It's a beautiful colour and nicely detailed. Mays answered all my questions before I purchased the pendant and shipped it out very quickly. Very happy!

Love Mays, LOVE LOVE LOVE

Added this lovely ring to my collection. Once you start it’s hard to stop! Great that May’s are a terrific biz with a beautiful range of treasures to add to your collection. I highly recommend Mays with total confidence that your experience will be as great and you’ll keep going back for more 😁

Love the tranquility

I can't blame myself for nonstop shopping from MAYS jade. The quality is reliability and the items are either exactly match or better than the picture online. The jade bean looks better than the pic online. Love the quality and tranquility, shiny with the moonlight.

Beautiful Elegant Jade bangle

I got my perfect jade bangle with lots of help from Cathy. She has been so helpful in helping me picking out the right one and was so very accommodating in my return to exchange for the right one. Really love my beautiful Jade bangle and already saving to get my next one!

Really happy with the purchase and and the customer service. All my queries re the item were answered thoroughly by staff before I made the purchase. I ordered mine online, they arrived sooner that I had expected. Loved the bracelet from the first sight, beautiful color and high quality. Highly recommend Mays Gem

Heart pendant

The pendant is cute and dainty, however, there is a stone line can’t be felt but can be seen in direct sunlight that looks like a broken heart. So not really happy with purchase.

Thank you for your honest feedback! We’re happy to hear you found the pendant cute and dainty, but we’re truly sorry it didn’t meet your expectations due to the visible stone line. Since jade is a natural gemstone, its internal lines and patterns can vary, but we understand how this particular detail might be disappointing for you.

We’ve taken your feedback seriously and are now double-checking all our jade heart pendants to ensure they meet our quality standards and that visible natural stonelines are minimized as much as possible.

Please feel free to reach out to us so we can assist you further—whether it’s exploring a return, replacement, or finding a piece that you’ll be happier with. Our goal is to ensure your satisfaction. You can contact us at info@mays.com.au.

Thank you again for giving us the chance to make this right!

Beautiful rare colour jade bangle

This is my second jade bangle I purchased from Mays as they are quality and elegant. I love the colour, it is very unique. Wai is a responsible person, who has understood my concern and contacted me promptly to solve my issue.

Three Colour Jade Bead Bracelet with Topaz - 10mm

I like this bracelet very much, high quality, exquisite packaging, I am very satisfied. Thank you MAYS GEMS!

Best service, quality product and verified authentic

I bought this jade bracelet for my partner birthday and they were accommodating enough to grant my request on delivering this beautiful jade bracelet as early as possible. My partner was very happy and even bought me same jade bracelet with pixiu and even customized one to get my color preference.

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